OneTwoTrade is a binary options broker which operates under the motto “Love our Customer” and indeed this client-centred approach is evident in all aspects of its operations. What is more, it is a fully licensed broker adhering to all the relevant EU regulations as it is licensed and regulated by the Lotteries and Gaming Authority of Malta, the LGA. This LGA regulation ensures that transacting with OneTwoTrade is done in a transparent and safe environment, where bank accounts are segregated in a way that guarantees that customers will receive their payouts regardless of the solvency situation of the broker itself. But us delve a little deeper into this promising binary options broker to be able to better discern whether it indeed deserves to become your preferred broker when looking to trade binary options online.
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Trading Platform
Through a website that has an exceptionally bright, fresh and clean interface, OneTwoTrade offers its trading services to clients via its web based platform, which they claim was painstakingly developed purposely in order to enable customers to trade in a user-friendly and enjoyable environment through the use of cutting edge technology. Proud of its superior technology, OneTwoTrade maintained that they have managed to build a robust, secure and powerful server environment, having the hardware apparatus to support its innovative software product. In short, they invite customers to experience nothing short of pure excellence when it comes to their trading, promising almost no downtime, ultra-fast page loading times and state-of-the-art software.
Moreover, the OneTwoTrade platform incorporates some additional, ancillary features which enhance the trading experience even further and maximize a trader’s chances for success. Such features include the double up tool, which allows one to trade the same asset for the same amount, thus potentially doubling the payout, as well as the rollover tool which extends the trade period, thus improving the chances of a contract expiring in the money.
In order to cater for the needs of customers wishing to trade on the go, OneTwoTrade also offers a mobile app for use by both android and IOS devices. The application fully replicates trading and features of the standard platform, rendering it a great tool both for placing trades at any time and for keep track one’s open positions while on the go.
Trading Accounts
Opening a Trading account is simple and free of charge and entitles clients to an array of superb benefits. However, those wishing to receive something more could opt for opening a VIP Privilege account. Besides giving access to a senior account manager who will be available to assist 24 hours a day, 7 days a week, as well as direct access to OneTwoTrade’s senior market analyst who offers detailed analysis, also this account type also ensures access to new features and special as well as larger trading limits and preferential payout rates. Moreover, Privilege Plus members are offered complimentary flights to London to meet the broker’s CEO and also receive an iPhone 5 or iPad with the OneTwoTrade app pre-installed.
Asset Index
The tradable assets index offered by OneTwoTrade is perhaps the most impressive we have seen for a long time, offering abundant choices for all traders, who can choose to trade any number of assets from across all the four asset categories. Currently, the assets list includes a staggering 138 different stocks from companies across the globe, 50 different currency pairs ranging from the most common to really exotic ones, 54 indices and 11 different commodities. With such an impressive array it is certain that all traders will be able to find and trade the assets that most suit their taste and preference, while the huge variety ensures maximum versatility and flexibility.
Deposits and Withdrawals
The minimum deposit amount is 200 GBP/USD/EUR, which are the three currencies accepted by OneTwoTrade. Deposits can be made via all major credit cards, Visa and Mastercard, as well as Neteller and Moneybookers, besides of course the traditional bank transfer method. The catch is that withdrawal fees apply and are a flat amount of 50 GBP/USD/EUR or a 1% of the withdrawal amount, whichever is greater.
Education and Trading Tools
OneTwoTrade places great importance on the education of its customers and it has to this end developed a very useful and comprehensive trading academy that includes video tutorials and strategy lessons as well as an education center which is packed with information. Moreover, it also provides its customers with market analysis, market news, and a trend tool to locate market trends and place their trades accordingly.
Customer Support
For OneTwoTrade it is paramount to be able to offer clients impeccable customer support. Their site is truly designed taking into account the multinational potential client base and it is available in an impressive number of 19 different languages, including Russian, Arabic and Chinese. Their customer support service is prompt, reliable and friendly and can be reached either via email, through live chat or by phone, with the broker operating local numbers in Australia, Bahrain, Canada, France, New Zealand, South Africa, Spain, Russia, Turkey and the UK.
Conclusion
Scoring high in customer satisfaction polls, OneTwoTrade has consistently received ratings that are over 90% in many aspects of its operation, such as Customer Support Satisfaction, Overall Product Satisfaction and Overall Website Satisfaction. However, they don’t see to by complacent about their track record and are still zealously seeking for ways to further improve their offering to customers. Moreover, they are indeed centred and focused on meeting the needs and requirements of traders and this proven by the fact that they assign a personal account manager to each client, without charging a fee or requiring a minimum account balance. They seem to be driven and inspired by a culture that pays particular attention to detail and greatly values the fostering of a good relationship and rapport with each and every client. Through OneTwoTrade every trader feels important, valued and taken care of and this perhaps the main reason they would merit your attention and custom.
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