Although the actual offering does not really have many remarkable differences or surprises than what is usually on offer by other SpotOption white labels in terms of the instruments, tools and assets available, it is obvious and admissible that the people behind this particular brand have put in considerable effort in order to offer a polished offering to interested traders.
The website design is attractive and all the best qualities of the platform used are there and up for grabs. Moreover, TitanTrade makes its website available in numerous languages, including English, French, Italian, Russian, Spanish, Arabic, Portuguese, Swedish, Chinese and German. This is indicative of its effort to reach a prospective client base that is truly global and its desire to offer the chance to as many traders as possible to be able to trade in their own native language. This effort to have a global reach is also accentuated by the fact that customers can contact TitanTrade not only via lie chat and email, but also on the phone at local numbers in South Africa, the UK, Russia, Hong Kong and Australia.
We do recognise therefore that efforts was made to pay attention to detail and to offer features that could potentially differentiate this broker and make it stand out when compared to other competitors, such features being, for example, a dedicated trading application and the innovative tool of strategy advisor calculator.
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Nevertheless, our decision to add TitanTrade on our list of blacklisted brokers that traders should avoid doing business with, was dictated by the fact that we were inundated with complaints by traders accusing this broker of being clearly mismanaged and of using unethical business policies. Many clients were perplexed to see that their funds were managed by bots or other people without their consent leading to sizeable losses, while others complained that their balances were tied to bonuses and terms and conditions that they were never asked to agree with. All these came with also the usual allegations of refusing to grant withdrawals and of ignoring clients and avoiding to offer any answers to their questions or complaints.
Moreover, TitanTrade is accused of not being transparent regarding its ownership status, its registered headquarters and the affiliation it may or may not have with other brokers or brands. The broker is unregulated and therefore it is not easy to know the real truth about its whereabouts or the people behind it, while traders are also left with no authority to which they could resort to force the broker to comply with its responsibilities and obligations against them.
